Today I got an email from a place that I ordered a Raspberry PI from over the weekend, about that ‘the credit card payment for my order has been declined’ ok so rang them up to find out what was going on, while on the phone the lady processed the credit card again couple more times and it was declined both times after confirming details with her. Out of interest I asked her how much the order was and she said $51.40AUD, and she suggest that I contacted my bank to find out what was going on.
Well spoke to the bank and the bank said there was no restrictions on my Visa debit and she refreshed my account to make sure it was showing positive funds, which it was.
So rang the company back (and got different lady from the first time) about my order and said the bank refreshed my account to make sure it was showing positive funds etc. She tried to process the credit card and it declined also gave her the details and the credit card declined again. Out of interest again I asked her how much are you trying to debit and she say $61.80AUD, I am like WTF why has the price gone up since what was invoiced to me over the weekend? (which was $56.05AUD) She reply we hold a reserve amount for postage in case it bulky or have to package a special way, but the order is still only going to cost you $51.40AUD, but you need $61.80AUD in your Visa debit. After some disgruntled words with the lady about them should knowing the weight of item etc they posting and the cost related to it I canceled my order with them.
So moral of the story beware of who you’re dealing with, even big reputable companies have strange ways of dealing with purchases and thanks to Visa Debit system for helping making online purchases little safer.